References

All 108 notes and referecnes from Birds of All Feathers. Have fun.

Chapter 1:
D&I Defined

  1. Oxford Dictionary, s.v. “representation (n.),” accessed February 13, 2020. Link

  2. Oxford Dictionary, s.v. “diversity (n.),” accessed February 13, 2020. Link

  3. Marilyn Loden and Judy Rosener, Workforce America! Managing Employee Diversity as a Vital Resource (New York: McGraw-Hill, 1990); Marilyn Loden, Implementing Diversity (New York: McGraw-Hill, 1995); Lee Gardenswartz and Anita Rowe, Diverse Teams at Work: Capitalizing on the Power of Diversity, 2nd edition (Alexandria, VA: Society for Human Resource Management, 2003).

  4. Andrés Tapias, The Inclusion Paradox: The Post Obama Era and the Transformation of Global Diversity (Lincolnshire, IL: Hewitt Associates, 2009).

  5. Steve L. Robbins quoted in IC Staff, “A Campus Tipping Point and an Opportunity for Understanding Together,” Ithaca College, Diversity and Inclusion at IC, July 12, 2016. Link

  6. “Your Human Rights,” United Nations Office of the High Commissioner on Human Rights, accessed February 13, 2020. Link

  7. Oxford Dictionary, s.v. “equity (n.),” accessed February 13, 2020. Link

  8. Dr. Naheed Dosani (@NaheedD), “#Equality is giving everyone a shoe. #Equity is giving everyone a shoe that fits,” Twitter, April 23, 2014, 6:23 p.m. Link

  9. Oxford Dictionary, s.v. “accessibility (n.),” accessed February 13, 2020. Link

  10. Oxford Dictionary, s.v. “accommodation (n.),” accessed February 13, 2020. Link

  11. Kimberlé Crenshaw, “Demarginalizing the Intersection of Race and Sex: A Black Feminist Critique of Antidiscrimination Doctrine, Feminist Theory and Antiracist Politics,” The University of Chicago Legal Forum (1989). Link

  12. Joanna Simpson, Everyone Belongs: A Toolkit for Applying Intersectionality, Canadian Research Institute for the Advancement of Women, 2009.

  13. United Nations, “Committee on the Elimination of Racial Discrimination, seventieth session,” (summary record of the 1791st meeting, Palais Wilson, Geneva, February 21, 2007). Link

  14. Statistics Canada, “Visible minority immigrant,” accessed February 13, 2020. Link

  15. Michael Bach, “Diversity and the Straight White Able-bodied Man: Putting the Inclusion in Diversity and Inclusion,” (presentation, 2008 Conference Board of Canada’s Workplace Diversity and Inclusiveness Forum, Toronto, Ontario, January 7, 2009).

  16. “How straight, white, able-bodied men can have a role in workplace diversity,” CBC Radio, Out in the Open, October 26, 2018. Link

  17. Sam Killermann, “Comprehensive* List of LGBTQ+ Vocabulary Definitions,” It’s Pronounced Metrosexual (website), December 8, 2017. Link

  18. Sam Killermann, “The Genderbread Person Version 3,” It’s Pronounced Metrosexual, March 16, 2015. Link

  19. Oxford Dictionary, s.v. “reverse discrimination (n.),” accessed February 13, 2020. Link

  20. “Bhinder v. CN, [1985] 2 S.C.R. 561,” Judgements of the Supreme Court of Canada (website), accessed February 13, 2020. Link

  21. “Central Alberta Dairy Pool v. Alberta (Human Rights Commission), [1990] 2 S.C.R. 489,” Judgements of the Supreme Court of Canada (website), accessed February 13, 2020. Link

  22. Oxford Dictionary, s.v. “privilege (n.),” accessed February 13, 2020. Link

  23. “Number of mass shootings in the United States between 1982 and February 2018, by mass shooter’s race and ethnicity,” Statista (website), accessed March 29, 2020. Link

  1. Oxford Dictionary, s.v. “social justice (n.),” accessed February 13, 2020. Link

  2. Jesse Gillispie, “Using a Social Justice Framework to Guide Diversity, Equity, and Inclusion Work,” National Association of Independent Schools, Fall 2018. Link

  3. Oxford Dictionary, s.v. “racist (adj.),” accessed February 13, 2020. Link

  4. Vernon Turner, “Executive Summary: Data Growth, Business Opportunities, and the IT Imperatives,” The Digital Universe of Opportunities (website), April 2014. Link

  5. Korn Ferry, “Future of Work: The Global Talent Crunch,” 2018. Link

Chapter 2:
The Models of Diversity and Inclusion.

Chapter 3:
The Business Case

  1. John Elflein, “Distribution of nurses in Canada from 2006 to 2016, gender,” August 9, 2019. Link

  2. “Census Profile 2016, Markham, Ontario,” Statistics Canada, last modified August 9, 2019. Link

  3. Mark Suster, “73.6% of All Statistics Are Made up,” Business Insider, February 17, 2010. Link

  4. “Population estimates on July 1, by age and sex,” Statistics Canada, last modified February 13, 2020. Link

  5. “What is intersex?” Intersex Society of North America (website), last modified 2008. Link

  6. “How common is intersex?” Intersex Society of North America (website), last modified 2008. Link

  7. Michael T. Robinson, “Which Generation Are You?” Career Planner (website), accessed February 13, 2020. Link

  8. “21.9% of Canadians are immigrants, the highest share in 85 years: Statscan,” CBC, Oct 25, 2017. Link

  9. “A profile of persons with disabilities among Canadians aged 15 years or older, 2012,” Statistics Canada, last modified February 15, 2017. Link

  10. “Federal Disability Reference Guide,” Government of Canada (website), last modified August 5, 2013. Link

  11. “Persons with disabilities and employment,” Statistics Canada, last modified November 27, 2015. Link

  12. U.S. Bureau of Labor Statistics, “Persons with a Disability: Labor Force Characteristics Summary,” news release no. USDL-20-0339, Wednesday, February 26, 2020. Link

  13. “Aboriginal peoples in Canada: Key results from the 2016 Census,” Statistics Canada, last modified July 2, 2019. Link
    Note that, in Canada, the term “Aboriginal,” referring to First Nations, Inuit, and Metis people, has largely been replaced with “Indigenous.”

  14. “Immigration and Ethnocultural Diversity: Key results from the 2016 Census,” Statistics Canada, last modified November 1, 2017. Link

  15. Kathryn Blaze Carlson, “The true north LGBT: New poll reveals landscape of gay Canada,” National Post, July 6, 2012. Link

  16. Frank Newport, “In U.S., Estimate of LGBT Population Rises to 4.5%,” Gallup, May 22, 2018. Link

  17. Thomas Sasso an Amy Ellard-Gray, In and Out: Diverging Perspectives on LGBT Inclusion in the Workplace, CCDI, 2015. Link

  18. “Census Profile 2016, Markham, Ontario,” Statistics Canada, last modified August 9, 2019. Link

  19. “Data Profiles 2016,” American Community Survey, United States Census Bureau. Link

  20. Rhian Daly, “Reebok slams ‘categorically false’ reports Beyoncé walked out of deal over diversity row,” NME, April 8, 2019. Link

  21. “By 2050, U.S. Could Have More Spanish Speakers Than Any Country,” LanguageLine Solutions Blog, August 12, 2019, accessed March 29, 2020. Link

  22. “20 Advantages and Disadvantages of Diversity in the Workplace,” Future of Working: The Leadership and Career Blog, accessed February 13, 2020. Link

  23. Deloitte Australia and the Victorian Equal Opportunity and Human Rights Commission, Waiter, is that inclusion in my soup? A new recipe to improve business performance, May 2013. Link

  24. Vivian Hunt, Dennis Layton, and Sara Prince, Diversity Matters, McKinsey and Company, February 2, 2015. Link

  25. Vivian Hunt, Dennis Layton, and Sara Prince, “Why Diversity Matters,” McKinsey and Company, January 2015. Link

  26. Vivian Hunt, Sara Prince, Sundiatu Dixon-Fyle, and Lareina Yee, Delivering Through Diversity, McKinsey and Company, January 2018. Link

  27. “Policy on Removing the ‘Canadian Experience’ Barrier,” Ontario Human Rights Commissions (website), February 1, 2013. Link

  28. CCDI. 2014. Locking in Your Leadership: Developing the Ironclad Business Case for D&I, January 20, 2014. Link

  1. Ibid.

  2. Oxford Dictionary, s.v. “change management (n.),” accessed February 13, 2020. Link

  3. “Everyone Loves Progress—Nobody Likes Change,” First American Professional Real Estate Services, accessed February 13, 2020. Link

Chapter 4:
The Right Way to Do Diversity

Chapter 6:
Attracting Difference

  1. Jeffrey Dastin, “Amazon scraps secret AI recruiting tool that showed bias against women,” Reuters, Technology News, October 9, 2018. Link

  2. Curt Rice, “How blind auditions help orchestras to eliminate gender bias,” The Guardian, October 14, 2014. Link

  3. “Policy on Removing the ‘Canadian experience’ barrier,” Ontario Human Rights Commission (website), February 1, 2013. Link

  1. Linda Babcock and Sara Laschever, Women Don’t Ask: Negotiation and the Gender Divide (New York: Bantam Dell, 2007). Link

  2. Susan Cain, Quiet: The Power of Introverts in a World that Can’t Stop Talking (New York: Crown Publishers, 2012), 10–11.

  3. Gordon C. Nagayama Hall, “The Platinum Rule,” Psychology Today, February 7, 2017. Link

Chapter 7:
Developing Your People

Chapter 8:
Measurement for Success

  1. Julie O’Mara and Alan Richter, PhD, Global Diversity and Inclusion Benchmarks: Standards for Organizations Around the World, The Centre for Global Inclusion, 2017, p. 43. Link

  2. Ben Jonson, Every Man in His Humour, 1598.

  3. CCDI, Diversity by the Numbers: The Legal Profession, November 30, 2016, p. 33. Link

  4. “Gender Wage Gap,” OECD, Data, accessed February 13, 2020. Link

  5. Encyclopedia of Research Design, s.v. “triangulation,” accessed February 13, 2020. Link

  6. Deloitte Australia and the Victorian Equal Opportunity and Human Rights Commission, Waiter, is that inclusion in my soup? A new recipe to improve business performance, May 2013. Link

  7. “Falling Employee Engagement ‘Wake-Up Call’ for Employers: Survey,” Canadian HRReporter, March 14, 2018. Link

  8. According to a study by Gallup, organizations with high levels of employee engagement saw a 21 percent increase in productivity. See Susan Sorenson, “How Employee Engagement Drives Growth,” Gallup, Workplace, June 20, 2013. Link

  9. Shane Hall, “What Is the Average Worker’s Effective Productivity Rate?” Chron, accessed February 13, 2020. Link

  1. Sujay Vardhmane, Diversity and inclusion councils: Toolkit for diversity and inclusion practitioners, CCDI, September 2017. Link

  2. Ethan S. Bernstein and Stephen Turban, “The impact of the ‘open’ workspace on human collaboration,” Philosophical Transactions of the Royal Society B, Biological Sciences 373, no. 1753 (August 9, 2018). Link

  3. Rebekah Bastian, “How to Foster Workplace Belonging Through Successful Employee Resource Groups,” Forbes, February 11, 2019. Link

  4. CCDI, Employee Resource Groups: Toolkit for Diversity and Inclusion Practitioners, July 16, 2015. Link

  5. “There Is More to D&I Than Meets the Eye,” Office of Economic Impact and Diversity, Employee Resource Groups, accessed February 13, 2020. Link

  6. The Arquives: Canada’s LGBTQ2+ Archives, s.v. “Gay and Lesbian Organization of Bell Employees (GLOBE) fonds,” accessed February 13, 2020. Link

  7. Ibid.

  8. CCDI, Employee Resource Groups: Toolkit for Diversity and Inclusion Practitioners, July 16, 2015. Link

  9. CCDI, Canadian Certified Inclusion Professional Competency Framework, 2018. Link

Chapter 9:
The Key Ingredients

Chapter 10:
From the Leading Edge to the Bleeding Edge

  1. “Accessibility Guidelines Working Group,” W3C Web Accessibility Initiative (WAI), accessed February 13, 2020. Link

  2. Nick Wolny, “The LGBTQ+ Community Has $3.7 Trillion In Purchasing Power; Here’s How We Want You to Sell to Us,” Entrepreneur, June 10, 2019. Link

  3. Graeme McMillan, “It’s Not You, It’s It: Voice Recognition Doesn’t Recognize Women,” Time, Accessories and Peripherals, June 1, 2011. Link

  4. Robert Rodriguez, “Diversity Finds Its Place,” SHRM, August 1, 2006. Link

  1. “Are you in favour of same-sex marriage? 74% of Canadians and 80% of Quebecers support it,” CROP, November 20, 2017. Link

  2. Éric Grenier, “Conflicted and worried: CBC News poll takes snapshot of Canadians ahead of fall election,” CBC News, Politics, June 30, 2019. Link

  3. Ibid.

  4. “Prime Minister announces Special Advisor on LGBTQ2 issues,” Justin Trudeau, Prime Minister of Canada (website), November 15, 2016. Link

  5. John, Kalbfleisch, “Quebec, 1944: Finally, women are allowed to vote,” Montreal Gazette, September 7, 2012. Link

  6. John C. Courtney, The Canadian Encyclopedia online, s.v. “Right to Vote in Canada,” last modified February 15, 2019. Link

  7. “The Facts about the Gender Wage Gap in Canada,” Canadian Women’s Foundation, accessed February 13, 2020. Link

  8. Caroline Kelley, “‘It won’t work:’ Kamala Harris’ campaign slams online attacks on her race,” CNN, Politics, June 30, 2019. Link

  9. Wikipedia, s.v. “Oppression Olympics,” last modified March 21, 2020. Link

  10. Dictionary.com, s.v. “white guilt (n.),” accessed February 13, 2020. Link

  11. Judith H. Katz, White Awareness: Handbook for Anti-Racism Training (Norman: University of Oklahoma Press, 1978, 2003).

  12. Oxford Dictionary, s.v. “privilege (n.),” accessed February 13, 2020. Link

  13. Megan Gannon, “Race Is a Social Construct, Scientists Argue,” Scientific American, LiveScience (blog), February 5, 2016. Link

Chapter 11:
White Man Trumps All

Chapter 12:
Overcoming Diversity Fatigue

  1. Oxford Dictionary, s.v. “fatigue (n.),” accessed February 13, 2020. Link

  2. “Self-help tips to fight tiredness,” National Health Service, accessed February 13, 2020. Link

  3. Melissa Conrad Stoppler, “Endorphins: Natural Pain and Stress Fighters,” MedicineNet, June 13, 2018. Link

  4. Kevin B. Hendricks and Vinod R. Singhal, “Quality Awards and the Market Value of the Firm,” Management Science, 42, no. 3 (March 1996). Link

  1. Oxford Dictionary, s.v. “self-interest (n.),” accessed February 13, 2020. Link

  2. Éric Grenier, “Canadians are worried about climate change, but many don’t want to pay taxes to fight it,” CBC News, Politics, June 18, 2019. Link

  3. Philip Authier, “Bill 21: Quebec passes secularism law after marathon session,” Montreal Gazette, June 18, 2019. Link

  4. “Exposure to Chemicals in Plastic,” Breastcancer.org, accessed February 13, 2020. Link

Chapter 13:
What Gets in the Way?